Anyone can leave a review for a company, as long as it’s based on a genuine experience. And the reviews help millions of consumers find trusted companies, and make more informed and confident buying choices.
The reviews also help businesses earn trust by helping them interact with consumers, understand customer feedback, and take proactive measures to improve their business.
Our vision to become a universal symbol of trust is ambitious. To achieve this, we must walk our talk of openness and transparency. We have a set of shared values to guide how we behave, make decisions, and approach everything we do, both individually and as a business.
We take a unique approach to safeguarding the integrity of the platform, using sophisticated fake review detection technology and taking action against those who breach our guidelines. Find out how we use a three-pronged approach – powered by technology, community, and people – by visiting our Trust Centre.
